Technical Support Services

Comprehensive solutions to various issues you may encounter during use

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FAQs

Quickly find answers to your questions

Elder-friendly operation?

Knob+button control; multi-language; auto-start (mask-on activation).

Relieve dry mouth/nose?

0-6 heating-humidification; pre-heating prevents airway dryness.

Will the noise disturb others when using it at night?

No need to worry. The operating noise level is ≤35dB(A), which is like a soft whisper— it won’t disturb your own or your family’s sleep.

Manual pressure adjustment?

4-25cmH₂O range, 0.5cmH₂O step.

Precise tidal volume?

VGPS mode (GH-B20V/B25V) ensures volume compliance.

User Guides

Download product manuals, usage tutorials, and technical documentation for detailed product guidance